What is an increment?
An increment is the level of bet. The bets follow a scale of bets. For example, bets of $ 1 to $ 10 will go up $ 1 at a time, $ 10 to $ 50, go up $ 2, $ 50 to $ 100, go up $ 5 and so on. These increments may vary by auction and are listed in auction details.
How to register a bet?
Once you have registered for the auction you are interested in and you have chosen a lot, you click on the "Offer" box below the image of that lot. A bet confirmation window opens by default. You can then either save the next default bet or enter a maximum bet by clearing the default bet and enter the maximum amount directly. If you prefer to enter the maximum bet, the program will suggest a bet in increments (level of bet). The maximum bet is a good way to ensure that your final bet is recorded if you are unable to participate in the live close of the auction. This maximum bet is not visible and will follow the increments without exceeding this bet, the program bets for you. For example, a lot is $ 10. You register a maximum bet of $ 100. The next default bet after the original $ 10 is $ 12. The stake visible to other bidders will therefore be $ 12 (your maximum of $ 100 remains invisible). If you are outbid by one stake, so another participant bets $ 14, the program will automatically bet for you and the stake will jump to $ 16 for you to win the prize. If a $ 50 bid is entered, your Hibid account will automatically bet $ 55 for you, and so on. If no one bets more than $ 55, you will win the prize at $ 55, not $ 100.
Why the mention "Can be won"?
When the auction is in progress, the lots for which you have registered a bid will be: In red if you are not at the top of the auction In green if you are the leader. If the auction has not ended, the status may change. Once the auction is over, if you have the highest bet, then the lot will be green and marked "Maybe Won". Please note, there are 2 possibilities so that you still did not win the prize: A bet by absenteeism A live auction using internet results, so the auction is not over. The latter situation is rarer and will always be well indicated in the auction details. You can also consult the page (link to the page describing the different types of auctions). Another possible case: If a reserve protects the lot; even if you have the highest stake, but the reserve has not been reached, you will not win that prize and it will not appear on your bill.
What is a reserve?
A reserve is a minimum price demanded by the seller. It is indicated on the lot by a triangular logo with the words "reserve not reached" if the maximum bet amount is not high enough. When the stake on this lot reaches or exceeds the amount of the reserve, the triangular symbol will change color with the mention “reserve reached” and the lot will therefore be won.
What is the payment and pick-up procedure?
Payment and pickup are generally required within 5 business days of the end of the auction.
Beyond that, the amount of your invoice will be taken directly from the credit card registered when you registered for the sale. Each lot must be picked up within 10 working days of the end of the auction.
Beyond that, storage fees will be billed: $ 15 per invoice from the first day of delay, and $ 15 per week of additional delay.
If the storage amount equals or exceeds your invoice amount, the amount charged will cover the storage costs. We will take back possession of the lots, without any possible refund.
We also offer the possibility of collecting your lots on site to help you. Please make the request by email or by phone at least 24 -48 hours in advance with the mention of the time of your visit.
This service is to facilitate your visit and is free of charge, but is not guaranteed. That is, if exceptional traffic happens, it can be difficult to collect many lots, but the vast majority of the time we get there. Also, bulky or very heavy items cannot be put together if they require special handling or if space does not allow it.
Can we have our items delivered?
We offer shipping for lots that allow it. Objects that are too large or too fragile cannot be shipped. If you are unsure that the bundle you are looking for will not be able to ship, contact us before placing a bid to make sure.
When you receive the invoice by email, use that same email to request the shipment or by phone. Packages are usually prepared on Thursday. The quote added to the invoice is sent on Saturday and the packages are shipped the following Tuesday. Prizes won previously at the request to ship will be part of the shipment, but we do not add any subsequent wins (otherwise we have to redo the packages over and over again).
We offer shipping for lots that allow it. Objects that are too large or too fragile cannot be shipped. If you are unsure that the bundle you are looking for will not be able to ship, contact us before placing a bid to make sure. When you receive the invoice by email, use that same email to request the shipment or by phone. Packages are generally prepared on Thursday. The quote added to the invoice is sent on Saturday and the packages are shipped the following Tuesday. Prizes won previously on the request to ship will be part of the shipment, but we do not add any subsequent wins (otherwise we have to remake the packages over and over again). We follow the current shipping rates and add a handling charge of $ 5 per box. Some shipments may have additional charges, for example art paintings requiring additional handling. We can ship to virtually anywhere (including the United States of America), but the charges vary widely depending on the size and weight of the package. Also, for all shipments, the credit card used for payment must be in the same name and address as those of the shipment.